SM
Simphiwe M
1 reviews | Active since May 2015
01 Jul 2015, 07:31
MTN SERVICES
Hi All<br> <br> I would like to inform everyone out there that MTN has changed and became the worst service Provider in SA , I cannot believe that after i have complained about the entire service i had on MTN \they have decided to bill me again while i have cancelled my contract because it has been paid "and i have requested them to cancel it but they didn't.<br> <br> As we all know that we cannot get hold of MTN because their services are forever disrupted sometime its more like they dont exist and they are just a ***** company the way they are now days.<br> <br> I would like to follow up on my contract cancellation as your call centers are forever unreachable "
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MTN South Africa's replyOfficial
12 Jul 2015, 09:33Hello iphiwe87,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled and migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled and migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply12 Jul 2015, 09:33
Official
Hello iphiwe87,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled and migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, the number has been cancelled and migrated to prepaid.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,