MM
Moi M

1 reviews | Active since Jul 2015

22 Sept 2015, 16:41

MTN servicecripples my family

This is probably the 3 or 4th report I put up on Hello Peter due to MTN. I have for the past 4 months been in a war with MTN bcZ they made my life hell. <br> After months of begging for a settlement letter after it was nt sent in time MTN finally responded with an unsigned letter! Then the one I finally got assured me that ever credit profiler would be updated. Yet after applying get for the 3rd loan for my chronically I'll grandparents and it being Declined for the THIRD TIME due to MTN not having updated my profile even after A MONTH!<br> After being reduced to tears by MTNs short comings, Mr Sibusiso Mkhotsana is the only person who seems to be reliable. <br> If MTN does not resolved my dispute clearance with Experia creditors, Compuscan creditors as well as ExBs creditors I will have no choice but to pursue legal action. Enough is enough MTN will not stop me anymore from helping my grandparents from a decent home!

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Sept 2015, 19:02
Official
Hello MMMZ,

WE truly understand your dilemma and I look forward to assisting you with answers to your questions.

Our credit management team liaises with the ITC and Experian bureaus and they will send the request to have your name removed from their listings as a bad payer.

We have addressed this because we have received your issue on HP too and our credit management team is on it.ref no:***

warm regards
mike