MTN Service/Accounts - Poor service

Dear Sir

My existing MTN contract is *** @ R329

During the month of March 2022, I upgraded my two other contracts to sim-only data contracts. *** @ R199 *** @ R199

Together my monthly bill should be: R727.00

My April 2022 statement: - *** @ R***922 @ R1226.35 *** @ R755.39 Total : R 2310.74

No matter how hard I pleaded with the operators/champions on 083 135 before the debit order, they were of no help and they just debited my account.

The service was very poor, nobody from the accounts/service department contacted me and I will have to sort this out through hellopeter.

This is unacceptable from a corporate company like MTN, and they need to get their act together.