1 reviews | Active since Jun 2016

27 Oct 2016, 15:51

Mtn service terrible

<p>MTN answered my complaint by informing me that my broken cell phone is at Bedford Center. I lodged an insurance claim, why would I collect a broken phone ?? </p> <p>Please fix this. </p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply31 Oct 2016, 16:54
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the matter has been escalated to the relevant supervisory team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,

's update03 Nov 2016, 11:58
Reviewer Update

kindly let me know what the outcome is to the above. Please this matter is urgent and long overdue!