KS
Keeran S

1 reviews | Active since Mar 2009

03 Sept 2016, 08:12

MTN Service Sucks - Stay away

<p>I recently took an additional MTN contract and needed a number ported from Cell C. 3 days later and the number has not been ported. Wait forever for the call centre and they routinely **** the call or transfer you to a line that "does not exist on the mtn network" such gross incompetence. I really regret making the move. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Sept 2016, 14:12
Official

Good Day Keeran,

Thank you for your post.

Please accept our apologies for any inconvenience experienced

Kindly be advised that the port request was resubmitted and is on the queue for activation for tonight.

We would like to assure you that we are actively working to improve our service levels.

Kind Regards,

Zukiswa

REQ: **********