MTN SERVICE SUCKS!!!!

I took the Month to Month Home ultra router contract, in the month of May the router was giving constant error message which upon reporting they said they are aware and their technical department is attending to it. That did not help because I was paying for service I was not getting. On 27 May I returned the device at the branch in Richards Bay requesting cancellation. After many frustrating phone calls, visit to the branch and back and forth emails I was informed the contract was done via Mondo . on 23 July Mondo sent an email advising that this has been sent for cancellation, I never heard from anyone again. In the meantime i am being debited R699 every month for a device I do not have and service I am not using.

It was very easy to get a contract online but cancelling it because they failed to deliver the service I am paying or it is such a hassle.

Never again would I do business with MTN South Africa it was 1st time and definitely last time.