MTN Service sucks

<p>About a month ago my phone was ******, Went to the MTN store Campus Square and lodge the compliant, after two follow ups were told the documentation is lost, re-cliamed and made copy of the new request a week and half ago. Went there yesterday only to be told nothing has happen and was advised to call a number reflecting on the page given, a whole 2 weeks later. Everyone in the shop made it seem like it was mine and mothers fault there was a delay. No one showed any customer satisfaction, no interest in assisting us... NOTHING!!!!!! If MTN thinks that this will help them retain customers they have another thing coming. Beyond dissapointed that no loyalty was shown when my family has given MTN 18 years of loyalty. i cannot wait to move move off the account as it is just shocking that MTN service is so pathethic</p>