KN
Keith N

1 reviews | Active since Dec 2015

15 Dec 2015, 20:28

MTN service Sucks

I have been with MTN over 15 years - I have had endless issues with MTN, hence for the past 3 weeks I have been Appling multiple times for MTN to move me to Prepaid in order to port my Number - to date they have not moved my number to prepaid. I have spoken to more than seven people - have a reference number only as of Friday past - Request *** and as of today - they claim no one is allocated to fulfil the task<br> <br> MTN Sucks. They should fine them per day for non delivery as per Nigeria for none RICA phones - SO wonder who is covering me for Losses over the past 2 weeks.

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Replies (1)
MTN South Africa
MTN South Africa's reply20 Dec 2015, 12:25
Official
Hello keithDNaidoo,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for the delayed response and for any inconvenience caused. Kindly note that we now cancelled your contract and migrated your number to Prepaid.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng