WVdB
Werner Van den Berg
1 reviews | Active since May 2019
23 May 2019, 11:22
MTN service sucks!
I took a upgrade with the S10 and S10e, the guy at the MTN Paddocks Centre told me that any faults within 7 days found I can return the device and it will be replaced immediately, well needless to say it is 2 weeks and I am still waiting for a new phone. Such terrible service.
Think twice before you get a contract from MTN or make sure what they tell you is actually true!
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MTN South Africa's replyOfficial
24 May 2019, 08:30Good day Werner
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to our regional management team to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to our regional management team to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply24 May 2019, 08:30
Official
Good day Werner
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to our regional management team to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We have sent it to our regional management team to advise. We will revert to you.
Warm regards,Mazwi ZumaComplaints Analyst