MTN SERVICE SUCKS

very bad and frustrating i get from MTN. requested to cancel the contract supposed to expire in January. i was advised to call 135 customer care number, which takes ages to respond. They told me to pay R709.00 which was the December premium that did not go through, I paid on the 23/12/2020.I phoned again in January , was advised that if i cancel i will forfeit the minutes and data I have in the phone, have to phone before the 15th of January, unfortunately i missed that date and remembered after that said date. They told me to pay another R709.00 since they've already credited me with data and airtime, ok... I paid and they told me that it shows on their system that I am cancelling the contract. Instead of cancelling , in February they blocked the services, i phoned 135. They told me to go into the store with my ID and proof of residence and ask them to RICA, which also didn't happen. They demanded proof of payment for December and January,I went back to the store with the required documentson the 16 March 2021, the phone was then unblocked. on Friday 19th March I received an sms that I have to pay R1152 in a days time or I will be reported to Credit bureau. On Saturday the phone was blocked again, went to the branch, told to phone 135 on Tuesday since they not working on weekends and Public holidays. I am sick and tired of being sent from pillar to pole Can you please Hello Peter assist me in getting this matter sorted.

Thanx in advance Sincerely Zethu