MTN SERVICE SUCKS

Been trying to get hold of someone for assistance via your 808 line.(does this line ever work)<br> <br> You people, send and phone us customers with promotions which we take you up on, only to find out you can't implement anything due to lack of customer service on your side. <br> <br> I've been a loyal customer for years and have now had enough. MTN have lost their personal touch.<br> <br> I dare any MTN management member to phone 808 and try and speak to a consultant, not a machine.<br> <br> I even phoned the head office to speak to someone. All the switchboard does is put you on the 808 loop to which you get no response.<br> <br> Been with MTN for about 15 years. I believe they were excellent in the beginning however due to my last few experiences I will definitely be changing to another supplier.<br> <br> Being a communications company you would expect all minor issues to be done over the phone, this is not so.<br> <br> To all current customers, don't bother phoning 808 unless you want a true taste of the MTN experience.<br> <br> -Cant activate LTE sim card - no response.<br> -Want to speak to someone re debit orders - no response.<br> -Want to speak to a person - no response.<br> <br> Steve De Klerk<br> <br> Disappointed customer. <br>