1 reviews | Active since Sept 2016
MTN Service Sucks
<p>I'm a client of MTN and have been for at least 23 years my cell number is ********** 799..I went to mtn the glen on Saturday 14 January2017.at about 1 pm..was attended to by Oliviawho went the extra mile to help me thanks to her..but the extended service was not concluded in the times prescribedby mtn when you do a sim swap..2 to 24 hours I was told it's now 27 hours to 28 hours and my sim card has not been activated by mtn therefore I cannot conduct my business ti receive or make calls..called from mtn the glen this morning and spoke to cindy a consultant that said I must till 1 ock today Sunday the 15..what a disappointment..well I will not be renewing any of my contracts again with MTN again..service is beyond atrociousabd shoddy..a warning to all mtn clients don't be fooled by this provider
Well my son has still.not been activated it's now 30 hours
Well my son has still.not been activated it's now 30 hours
my sim has still not been activated it's now 30 hours
my sim has still not been activated it's now 30 hours
it's now 37 hours and my sim card is not activated does mtn even care do tge know how frustrating this makes a client.. ********** 799
it's now 37 hours and my sim card is not activated does mtn even care do tge know how frustrating this makes a client.. ********** 799
A HUGE THANK YOU TO BRUNO KHOFI WHO CAME TO MY RESCUE IN HELPING ABD SORTING OUT THE SIM SWAP AND ACTIVATION ON THE NET AFTER 37 HOURS..THANK YOU VERY MUCH BRUNO...NOW HOW IS IT THAT THIS WAS NOT ACHIEVED WITHIN THE PRESCRIBED TIME PERIOD..GOES TO SHOW YOU SOME EMPLOYEES ARE CLIENT DRIVEN OTHERS ARE JUST NOT...MTN SHOULD GET RID OF SUCH STAFF...HOORAY TO BRUNO KHOFI ONCE AGAIN
A HUGE THANK YOU TO BRUNO KHOFI WHO CAME TO MY RESCUE IN HELPING ABD SORTING OUT THE SIM SWAP AND ACTIVATION ON THE NET AFTER 37 HOURS..THANK YOU VERY MUCH BRUNO...NOW HOW IS IT THAT THIS WAS NOT ACHIEVED WITHIN THE PRESCRIBED TIME PERIOD..GOES TO SHOW YOU SOME EMPLOYEES ARE CLIENT DRIVEN OTHERS ARE JUST NOT...MTN SHOULD GET RID OF SUCH STAFF...HOORAY TO BRUNO KHOFI ONCE AGAIN
Hi Itumeleng I think abd know u have your facts wrong ..sim swap done on the 14 January 2017 sim card only activated on the 16th January 2017 at 09.45 am..Thanks to Bruno Khofi..so please get all your facts right before you respond..All that matters that you were not inconvenienced I was ..
Hi Itumeleng I think abd know u have your facts wrong ..sim swap done on the 14 January 2017 sim card only activated on the 16th January 2017 at 09.45 am..Thanks to Bruno Khofi..so please get all your facts right before you respond..All that matters that you were not inconvenienced I was ..