1 reviews | Active since Sept 2018
MTN service suck
On the 01/09/2018 I went in all required docs to Mtn about the ***** activity that was done on my account , 26 days later none came back to me but they still deduct my money out of my account. see below MTN has responded with that automated response mail, but none followed up.
Good day Valencia
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We are urgently investigating the matter
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards
Mazwi Zuma
Complaints Analyst
Best regards,
Good day Valencia
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We are urgently investigating the matter
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm Regards
Mazwi Zuma
Complaints Analyst
Best regards,