1 reviews | Active since Apr 2014
MTN SERVICE PROVIDER WORST SERVIVE PROVIDER EVER. NEVER EVER JOIN MTN.
Greetings Pray you are well. Marius ******tze Billing Account BA*** Cell Phone Number ***
MTN WORST CELL PHONE PROVIDER EVER
It is with great sadness I have decided to cancel my MTN Contact with my service provider MTN
I have had nothing but pain and suffering with MTN in the last year. I paid my MTN bill via EFT long before the required date. Then it would take up to ten days to reflect on my account I then decided to go the debit order way so that MTN can take off the money owed by me at the required time and take off the correct amount of money. But that did not work either. My bill was R501.55.On the 21 October 2022 MTN's Debit order only took of R 475.33 My service was then suspended because MTN made the mistake, not me.
So I decided to phone 135 and spoke to a lovely, helpful Lady Amanda Geduka who was very helpful and informed me that to cancel my contract and go pay as you go I needed to pay an amount of R 4318.49.
So I will be visiting a MTN store and proceed with the cancellation of the contract. Then I will be going on to all social media platforms, hallo peter extra and make the world understand how MTN treat their clients and to rather never join MTN but rather join another service provider, Cell C, Vodacom etc.
It is truly very sad that a loyal MTN client like myself that has been loyal for so many many years gets treated this way.
Thank you Kind Regards Marius ******tze
