MV
Madelein V

1 reviews | Active since Sept 2022

20 Sept 2022, 10:04

MTN service provider, *****

Good day to everyone who my read this i would suggest you don't open or take any MTN contract the level off service is really bad and incompetence is in every department of MTN also the level of security is non exclusively bad no protection for their customers from *****. After many attempts to sort my billing out from ***** that just keeps happening even thougth my bill limit is set to 0 they still buy bundles on my account which amounted to R24000 and MTN doesnt want to fix the problem or adress it at all they just keep passing the buck or delay the adressing theroff They just expect customers to pay for their failings and has no regard for customers rights want to point out especially their ***** department and bad level off service. My account was suspended demanding i pay the ***** on my account which is insane by any company to demand that from any customer especially after its been established as ***** this the message i received from them after agreed to nothing. Really anyone i would not even think of getting mtn and if you cancel rather before you have this kind of problem. I sincerely believe the ***** is happening within mtn itself as they seem to do it without even your OTP or even if your billing limit is set to zero on a fixed contract I ask you now how is this even allowed to continue that any company can just continue de***** its customers pls beware of MTN i list response below from mtn. Y'ello! You've agreed to pay R24448.23 for 1 day from 30/09 to get your MTN account up to date. You begin payment on 30/09/2022. Pay in-store or via your bank. and use billing profile BA*** as a reference. You can find the banking details on your invoice.

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