MTN Service provider *******
My Contract has expired and they never ask me for a new Contract.So they started billing per meg used on their system...This month i must pay them R4880.00 instead of only (R125.00 Contract fees). You cannot contact these people to cancel a Contract!!!!!!. You will hold the line for a full day without any assistance. My acc. NR is A*** So maybe one day someone will call me. i Will reverse the Payment taken from my account this Month AT absa, AND EVERY TIME THEY TAKE IT I WILL reverse AGAIN !!R2550.oo and reverse that and ****** them.THANK YOU FOR POOR SERVICE. YOU WILL NOT GET THAT MONEY FROM ME DUE TO YOUR SLEEPING DAYS AT WORK. So Close my MTN account with immediate effect.
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please be advised that we have tried contacting you however the number attached to the account number you have provided goes to voicemail. we note that the contract of the account number provided has not yet expired, the number was upgraded on the 02-24-2015 therefore the expiry date will be on the 24-02-2017. However it is noted that the reason for the high bill it is due to packet switch data usage for the 2 invoices finalised on the 2016-03-20 and 2016-04-20.
Should you wish to receive the full url report to view the usage please feel free to contact customer care on 808 so that you may be assisted.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Please be advised that we have tried contacting you however the number attached to the account number you have provided goes to voicemail. we note that the contract of the account number provided has not yet expired, the number was upgraded on the 02-24-2015 therefore the expiry date will be on the 24-02-2017. However it is noted that the reason for the high bill it is due to packet switch data usage for the 2 invoices finalised on the 2016-03-20 and 2016-04-20.
Should you wish to receive the full url report to view the usage please feel free to contact customer care on 808 so that you may be assisted.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Best regards,