MTN Service??? Provider

<p>App**** for an online contract through MTN 13th January 50gb special – ref ********** 8 – Still waiting for someone to call back</p> <p>No response after 1 week, app**** 20th January –ref ********** 7 – again, still waiting for a call back from MTN</p> <p>Went to your Eastgate store and completed relevant documentation for your 1 day special (50Gb) was advised 2-24 turnaround time. Eventually got notification contract was approved 24 January . Requested to Port my number from Vodacom to MTN and advised they would start procedure to port from service provider. Every day, I am being advised to try again tomorrow as they were experiencing problems with porting my number. Enquired with Eastgate branch on Friday who advised try again Saturday. Saturday, was advised to try Monday as the manager is on leave. I ended up at MTN Greenstone. 1 Hour wait to see the manager, ( during this time, i requested the number for MTN head office in Sandton and get told they are not open on weekends. Eventually get to see an agent at Greeenstone, who advise they need to start the entire application process again as there was an issue with porting my number. Application process sent for approval on Saturday, and still waiting for some form of feedback from MTN. During the porting, my Vodacom number has been disabled, and not active on the MTN network, Greenstone managed to supply me with a sim card to activate my ported number. Worked over the weekend, but now seems to be disconnected once again. Would love to say that I received shocking service from MTN, but MTN have in fact not offered any service. Is it a company policy or procedure to advise customers “try Tomorrow” when consumers follow up.</p> <p> </p>