MR
Mmakganya R
1 reviews | Active since May 2022
20 Dec 2022, 13:17
MTN service is very poor
I’ve had a cellphone witch came to end 16/12/2022. When I tried to put in a notice to cancel my contract I spoke to an extremely rude consultant (Requal) who didn’t want to help me. Today (20/12/2022) I find that they’ve charged me extra on my contract I was put on hold for about 35 min by Zanele from the billing department who hung up and didn’t bother helping me. MTN service is very poor.
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Mmakganya R's updateReviewer Update
20 Dec 2022, 16:12Spoke to another consultant Siphesihle. She was very rude and impatient. She didn’t want to help me or give me a reference for the call. then she says “I’ve been on the phone with you for too long”. And hung up.
Horrible customer service!!!!
Horrible customer service!!!!
MR
Mmakganya R's update20 Dec 2022, 16:12
Reviewer Update
Spoke to another consultant Siphesihle. She was very rude and impatient. She didn’t want to help me or give me a reference for the call. then she says “I’ve been on the phone with you for too long”. And hung up.
Horrible customer service!!!!
Horrible customer service!!!!