MTN SERVICE IS PATHETIC

My Name is Lutendo Euriet and my I'd number is ***. I took a contract with MTN and I was behind with 2 months installment but on the 5th of February I then contacted mtn and they confirmed the payment is reflecting and they also mentioned that my account was handed over to Legal Department but till today my line is still blocked. I never got a statement from them and I dont even know how much I'm owing then and they are no longer updating on credit bureaus. Please let me know how much I'm owing you and unblock my sim cards.