MTN service is like waiting for ***s to fly
<p>MTN must be the worst service provider in South Africa. Today they cut off some, if not all of their clients who were previously with Autopage. Instead of fixing the problem and sending through a simple sms apology, each one of the clients has to phone MTN to get reconnected AND go through their stupid "security" (sic) check. They obviously do not care about their clients and even less the MTN staff who have to deal with these unnecessary complaints. A rebate to the customer for the time wasted and the period of loss of service? ***s have a better chance of flying!</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the suspension on the mobile number 083****108 has been lifted, the line was suspended due to the credit limit being reached and therefore the system puts a barring on outgoing calls. Please also take note that the account payment type is cash, to avoid suspension please make sure that the outstanding balance on the account is settled within 21 days from the invoice date the 16th day of every month.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the suspension on the mobile number 083****108 has been lifted, the line was suspended due to the credit limit being reached and therefore the system puts a barring on outgoing calls. Please also take note that the account payment type is cash, to avoid suspension please make sure that the outstanding balance on the account is settled within 21 days from the invoice date the 16th day of every month.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***