ND
NIGEL D

1 reviews | Active since May 2013

11 Jan 2017, 19:23

MTN SERVICE IS DISGUSTING

<p>13 months ago I cancelled my contract in writing as it had completed. I have been phoning, e mailing and facebooking requests that MTN stops debitting my account and pays me back the money they have been taking off my account. I have been promised numerous times that this has been given to the relevant people to sort out, but up till now, I havent received a cent back. I will not let this go by and my complaints will merely get bigger and bolder until this has been rectified. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply18 Jan 2017, 23:04
Official

Dear Valued Customer,

Thank you for taking the time to raise your concerns with MTN.

kindly provide us with the cell number in question or your id no for us to be in a position to investigate and resolve problem accordingly.

warm regards

mike

REQ:***