TW
Terence W
1 reviews | Active since Sept 2015
07 Sept 2015, 15:39
Mtn... service is appauling....
Mtn service is appauling. Been trying to cancel myself and my wifes contract. Got a quote for my line is R707, got one for my wife of R503. Now we are being told R4000 for each. Now, trying to get hold of them is a joke.... ive got better chance of drawing blood from a stone....
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MTN South Africa's replyOfficial
10 Sept 2015, 12:44Hello Gears...,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly find below the early termination fees for both lines respectively.
*** - handset value of R 9786.82 / 24 * 8 months remaining = R 3262.27 + unbilled invoice of R 706.98 + billed invoice of R 0 + 1 month subscription fee of R 639.00 = R 4608.25
*** - handset value of R 9000.22 / 24 * 7 months remaining = R 2625.06 + unbilled invoice of R 552.99 + billed invoice of R 0 + 1 month subscription fee of R 499 = R 3677.05
Please use the below banking details. For each handset, please use the cellphone number as a reference.
Bank : ABSA
Beneficiary Name : MTN SP
Beneficiary Account Number : ***
Branch Code : 632005
Deposit Reference : Your MTN cell phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly find below the early termination fees for both lines respectively.
*** - handset value of R 9786.82 / 24 * 8 months remaining = R 3262.27 + unbilled invoice of R 706.98 + billed invoice of R 0 + 1 month subscription fee of R 639.00 = R 4608.25
*** - handset value of R 9000.22 / 24 * 7 months remaining = R 2625.06 + unbilled invoice of R 552.99 + billed invoice of R 0 + 1 month subscription fee of R 499 = R 3677.05
Please use the below banking details. For each handset, please use the cellphone number as a reference.
Bank : ABSA
Beneficiary Name : MTN SP
Beneficiary Account Number : ***
Branch Code : 632005
Deposit Reference : Your MTN cell phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply10 Sept 2015, 12:44
Official
Hello Gears...,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly find below the early termination fees for both lines respectively.
*** - handset value of R 9786.82 / 24 * 8 months remaining = R 3262.27 + unbilled invoice of R 706.98 + billed invoice of R 0 + 1 month subscription fee of R 639.00 = R 4608.25
*** - handset value of R 9000.22 / 24 * 7 months remaining = R 2625.06 + unbilled invoice of R 552.99 + billed invoice of R 0 + 1 month subscription fee of R 499 = R 3677.05
Please use the below banking details. For each handset, please use the cellphone number as a reference.
Bank : ABSA
Beneficiary Name : MTN SP
Beneficiary Account Number : ***
Branch Code : 632005
Deposit Reference : Your MTN cell phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly find below the early termination fees for both lines respectively.
*** - handset value of R 9786.82 / 24 * 8 months remaining = R 3262.27 + unbilled invoice of R 706.98 + billed invoice of R 0 + 1 month subscription fee of R 639.00 = R 4608.25
*** - handset value of R 9000.22 / 24 * 7 months remaining = R 2625.06 + unbilled invoice of R 552.99 + billed invoice of R 0 + 1 month subscription fee of R 499 = R 3677.05
Please use the below banking details. For each handset, please use the cellphone number as a reference.
Bank : ABSA
Beneficiary Name : MTN SP
Beneficiary Account Number : ***
Branch Code : 632005
Deposit Reference : Your MTN cell phone number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***