KM
Keshini M
1 reviews | Active since Jan 2015
28 Sept 2015, 14:05
MTN service is appalling and pathetic
After logging 2 complaints on Hello Peter and receiving feedback from MTN promising my issues will be sorted and my account will be credited, well one month later no one from MTN has made contact with me and no credits passed, appalling and pathetic service from MTN, I will not be upgrading with MTN again this will be a thing of my past, MTN is nothing but a bunch of *****.
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MTN South Africa's replyOfficial
29 Sept 2015, 15:37Hello keshinimaharaj,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that an amount of R104.99 has been credited to your account on 2015-09-23.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that an amount of R104.99 has been credited to your account on 2015-09-23.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
MTN South Africa's reply29 Sept 2015, 15:37
Official
Hello keshinimaharaj,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that an amount of R104.99 has been credited to your account on 2015-09-23.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that an amount of R104.99 has been credited to your account on 2015-09-23.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
Ref#: ***