MTN service highly dissapointing - false advertising

I was notified that i was due to upgrade my contract. I went to my closest outlet and explain to them in which contract I wanted. When they tried to process my new contract and my upgrade there was an error on the price. It was advertised at R449 but on the system it was R670 for the contract. The salesman explained to me that he will take it up with the next person in line and escalated it to get an answer as soon as possible.

He said that they will sort out a contract but that it might not be on a price is it was advertised. I find this highly unacceptable. This is not the first time that mtn has made an error that are taking the time to get back to the customer. The service has been going down the drain for a while already.

The people at the outlets a very accommodating yet the people higher up don't care about the customers. After this I am seriously considering finishing my contract with mtn or even just paying up the remainder of my current contract and finding a different service provider that delivers the is services as they promise and the contract is promised and advertised.

After approximately 20 years of being with mtn I am very disappointed in the service that I received.