1 reviews | Active since Dec 2011
MTN Service Excellence
Good day
I wish to compliment the MTN Call Centre with the service excellence delivered to me by Mr Siphiwe Phungula.
His courteous, efficient and friendly conduct again proves that I made the correct choice when I switched to MTN from a competitor, about 18 years ago.
Thank you Siphiwe, you set the service bar high.
Good day,
We want to thank you for the kind words you said about MTN's staff member Mr Siphiwe Phungula. Your thoughts are important to us, but we are especially pleased when the feedback is positive. We will be sure to share this with his department.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day,
We want to thank you for the kind words you said about MTN's staff member Mr Siphiwe Phungula. Your thoughts are important to us, but we are especially pleased when the feedback is positive. We will be sure to share this with his department.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,