MTN SERVICE DISASTER

I have been a MTN customer since July 2017 (4 months) and I already have a bad taste from MTN. I opened up a new contract in July, very happy and excited I received my new Iphone 7. My Iphone had problems with its wifi since the day I got the phone. In the 1st week of October I returned my phone and it was send for a warranty assessment. The warranty assessment was approved and no one informed me of this. I phoned the repair center and they informed me that I can go fetch a new phone from my branch. The branch did not have my phone in stock and said that they would phone me as soon as they have received stock. No stock has been received up to now due to a warehouse problem. Still I have not received my phone and after numerous phone calls to different numbers, I still have no answers to when I will receive my phone or what will be done to solve this problem. #VeryunhappyMTNcustomer #MTNSA