1 reviews | Active since Jun 2016
MTN service despicable
<p>Ive tries to canel my MTN contract for the past few months. Sent emails, phoned in and I am still being debited.</p> <p> </p> <p>The contract period expired ages ago.</p> <p> </p> <p>The funny thing is that MTN tell me the number is not even active and yet im stll being debited.</p> <p> </p> <p>This is truley appauling for a such a massive provider in South Africa</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Have not received an update to date as usual.
Does business just respond on this platform and thereafter forget to rectify the issue?
Have not received an update to date as usual.
Does business just respond on this platform and thereafter forget to rectify the issue?