MTN service delivery appalling and fustrating

I have been a loyal customer to MTN since last year. <br> <br> Their prolonged strike meant that their shop in Polokwane was closed and made it difficult for me to pay my account which led to it being closed and sent to LEGAL services.<br> <br> I subsequently paid my account two days ago and was promised the matter would be resolved with urgency . I AM STILL WAITING for legal department to contact me even after i rushed from work to ensure that the proof of payment was forwarded to this sluggish department.<br> <br> I have already missed a call from a prospective employer as I wait for MTN to send me a settlement letter. I have already paid the necessary amount now please LET ME GO in peace and give me this letter!