BR
Brett R
1 reviews | Active since Apr 2013
16 Apr 2024, 11:53
MTN - Service CHUMPS more like it.
What a bunch of Duck Truckers... "MTN service champions" - you have to be joking. These people only want you when you are about to upgrade or start a contract - after that you are lower than shark **** and they don't care one iota about you or your problems (made possible by the shoddy MTN service) After 30 years as a loyal subscriber I decided to rather try find another "devil" as the devil I have known for 30 years does not lie or respect me and my business. As evidence of their uselessness, try cancelling your contact when it ends - this reveals the true MTN and the reasons why I wouldn't recommend them to my worst enemy. So long MTN
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Replies (1)BR
Brett R's updateReviewer Update
02 May 2024, 09:39MTN - follow up as guess what - you messed it up (DUH)
4 emails to your Retentions deparment - no response
3 calls to your Retentions dept - they cant see the emails that are sent to them, so cant respond
Your manager there promises to get back to you (but yes you guessed it...) AND NEVER DOES
Now 3 calls in this morning - none of your staff can see any of the above even with the ref numbers.
What a useless bunch of Duck Truckers - 30 years of being a client ends today... Better to try another SP than carry on taking this abuse.
4 emails to your Retentions deparment - no response
3 calls to your Retentions dept - they cant see the emails that are sent to them, so cant respond
Your manager there promises to get back to you (but yes you guessed it...) AND NEVER DOES
Now 3 calls in this morning - none of your staff can see any of the above even with the ref numbers.
What a useless bunch of Duck Truckers - 30 years of being a client ends today... Better to try another SP than carry on taking this abuse.
BR
Brett R's update02 May 2024, 09:39
Reviewer Update
MTN - follow up as guess what - you messed it up (DUH)
4 emails to your Retentions deparment - no response
3 calls to your Retentions dept - they cant see the emails that are sent to them, so cant respond
Your manager there promises to get back to you (but yes you guessed it...) AND NEVER DOES
Now 3 calls in this morning - none of your staff can see any of the above even with the ref numbers.
What a useless bunch of Duck Truckers - 30 years of being a client ends today... Better to try another SP than carry on taking this abuse.
4 emails to your Retentions deparment - no response
3 calls to your Retentions dept - they cant see the emails that are sent to them, so cant respond
Your manager there promises to get back to you (but yes you guessed it...) AND NEVER DOES
Now 3 calls in this morning - none of your staff can see any of the above even with the ref numbers.
What a useless bunch of Duck Truckers - 30 years of being a client ends today... Better to try another SP than carry on taking this abuse.