AO
Ana O
1 reviews | Active since Feb 2015
06 Feb 2015, 15:09
MTN SERVICE CENTRE - NO CALLS ANSWERED
*** - Been trying to call this number the entire day - no message to inform you that your call is being monitored, or apologies for delays - just some random music!! Does anybody monitor this line?
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Replies (1)
MTN South Africa's replyOfficial
18 Feb 2015, 11:15Hello ana@,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
MTN South Africa's reply18 Feb 2015, 11:15
Official
Hello ana@,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
regards
Thabelo
REQ:***