MTN Service Centre - Centurion Mall - Worst Service

<p>I have upgraded last week Monday 27 June 2016 at the MTN Service Centre in Centurion Mall - Upgrade number ********** . </p> <p>Only after the upgrade was done/contract signed they told us that they have no stock on hand (Samsung S6 Edge - White).</p> <p>We have been promised that it would take 2-3 days for the phone to be delivered and then they would notify us that we can come and collect.</p> <p>Since then, my husband and I have called 3 times to ask when the phone would be there and we have had no luck getting an answer.</p> <p>The lady that answers the phone is extremly arrogant and of no use at all.</p> <p>It has now been a week and a half and still we don't have the phone - I also cannot phone the shop as their phone is mostly not available - This has happended numerous times before and today as well.</p> <p>I will NEVER get a contract through MTN again! We have another upgrade due early next year and I will make sure I do not support MTN again - This is the worst service ever!</p>