Mtn service centre at old mutual
<p>I have had the worst service from mtn with my phone that can not be repaired for the past month.I had had to fill out a insurance claim form but i strongly believe it does not take a month to replace my phone,I even tried calling insurance department of Mtn and waited for hours without getting through to them.I find it very strange and unexceptable service from Mtn and would not advise any clients to take out insurance with them.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***