MTN SERVICE ABYSMAL

My contract expired in March. I was also transferred from Nashua Mobile to a direct MTN customer. Since March I have never received an invoice, or an itimised account. I have visited both Nicolway and Fourways to query my account. I am still being charged a hardware subsidy cost of over R200 a month, even though I have already paid the phone in full. I have been unable to get hold of anyone at MTN over the last 3 months to get this amount refunded or have it removed from my account or even have it logged on your system??!! ***|?<br> If their is a strike, why do you think that is a sufficient excuse to just ignore customer queries and be unable to log queries?<br> My account has doubled in one month and I am unable to even query the correctness of the amount!!<br> You are absolutely abysmal. Becoming more and more like a parastatal everyday!! Take our money and give us NOTHING in return. You just take and take and have no idea about customer service.<br> VIVA Cell C's advertising, we are all getting *****ed and MTN is just one of many.<br> <br> I hope you go under and everyone switches to Cell C and Telkom!!