MTN Service

Hi,<br> <br> I recently upgraded to a Sony M5 and every time the phone loses signal it shuts down and i need to plug in the phone to \Jump Start\" the phone.<br> <br> I went to MTN in Centurion to tell them about the problem, They said they know about the issue and there is a call back on the Sony and they will do a in store swap and i have to go to the MTN store i got the phone from.<br> <br> I went to Klerksdorp (Flamwood) Store where i got the phone they said they don't do the callback and will send the phone in for repairs and will be 4 weeks. I then asked if they can lend me a temporary phone because i a m on standby 24/7 and need a phone. They said they don't lend out phones and it is not their issue. I asked them what to do and they said they don't know. <br> <br> Their service is terrible i have been a client more than 10 years and considering to move to another provider that will take care of clients who pays for a service."