LW
Lucinda W
1 reviews | Active since Oct 2010
15 Oct 2018, 07:48
MTN SERVICE
2 Months ago I was contacted by MTN for 2 contract phone, the phone were pathetic and I took it back. I took the phones to MTN The Glen. Last month my account was debited I had to go and reverse it @ the branch I paid R40 to have It reversed, this month I get a statement again, If you debit my account again I will take the matter to the Ombudsman..
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MTN South Africa's replyOfficial
15 Oct 2018, 15:57Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have tried to contact you on the *** please reply with your Id number in order for us to investigate and resolve accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply15 Oct 2018, 15:57
Official
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
Kindly be advised that we have tried to contact you on the *** please reply with your Id number in order for us to investigate and resolve accordingly.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,