1 reviews | Active since Jul 2017

03 Jul 2017, 14:20

MTN service

<p>I am trying to cancel with MTNSP which is due for cancellation but whn l visit the shop they give the phone to do it on my own the phones rings and no one picks it up .please help l dont want to do business with them again</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply03 Jul 2017, 20:10
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

As per our telephone conversation we are glad to hear that they managed to assist with regards to cancellation of your contract.

warm regards

mike

Complaints Management Team
Reference Number: ***6

Best regards,