CS
Constance S
1 reviews | Active since Jul 2015
19 May 2017, 09:33
MTN Service
<p>This morning I got annoyed by the service from MTN. I purchased air time with the intension of converting it into data bundles only to get a message that I have insufficient airtime. Called the call centre and received ****py service from the agent. I am so annoyed, and definitely switching to a better service provider.</p> <p> </p>
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MTN South Africa's replyOfficial
19 May 2017, 10:15Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated you query through to our prepaid supervisory team for urgent assistance.
Kind regards,
Ishie.
Best regards,
MTN South Africa's reply19 May 2017, 10:15
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated you query through to our prepaid supervisory team for urgent assistance.
Kind regards,
Ishie.
Best regards,