sL
sello L
1 reviews | Active since Jul 2015
30 Jul 2015, 16:26
mtn service
Good day<br> <br> Im very disappointed as I have been struggling to port my number back to mtn since last year I went to mtn store in braamfontein last year to port back but I was struggling however today I went to edgars to buy mtn simcard and it was successfully ricard but when I send sms to PORTME#new sim number it says I must send a keyword PORTME# with a valid sim number exactly what does that mean cell ***/ new sim number ***/<br> <br> Regards<br> sello<br>
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello slitsoane2025,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be below the process to Port In your number.
-Buy an MTN sim card and RICA the sim card.
-With your old sim card in your phone, SMS PORTME# and the new MTN SIM kit number (with no spaces) to ***.
-As soon as the old SIM is no longer active (which will be before 23h30 that day), insert the new MTN SIM-card into your phone.
-Select the \Get a new number\" option and follow the SMS prompts. The port will be complete.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be below the process to Port In your number.
-Buy an MTN sim card and RICA the sim card.
-With your old sim card in your phone, SMS PORTME# and the new MTN SIM kit number (with no spaces) to ***.
-As soon as the old SIM is no longer active (which will be before 23h30 that day), insert the new MTN SIM-card into your phone.
-Select the \Get a new number\" option and follow the SMS prompts. The port will be complete.
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello slitsoane2025,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be below the process to Port In your number.
-Buy an MTN sim card and RICA the sim card.
-With your old sim card in your phone, SMS PORTME# and the new MTN SIM kit number (with no spaces) to ***.
-As soon as the old SIM is no longer active (which will be before 23h30 that day), insert the new MTN SIM-card into your phone.
-Select the \Get a new number\" option and follow the SMS prompts. The port will be complete.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be below the process to Port In your number.
-Buy an MTN sim card and RICA the sim card.
-With your old sim card in your phone, SMS PORTME# and the new MTN SIM kit number (with no spaces) to ***.
-As soon as the old SIM is no longer active (which will be before 23h30 that day), insert the new MTN SIM-card into your phone.
-Select the \Get a new number\" option and follow the SMS prompts. The port will be complete.
Best regards,