1 reviews | Active since Mar 2017

18 Mar 2017, 09:37

MTN Service

<p>I was ****** at gunpoint last night on Joe Slovo drive they took our cellphones and watches. I have been trying since last night to block my sim card and to black list my phone. I called MTN on their 173 number and was told tha they are unable to assist as i need to get a new sim card and do a sim swop as for blocking my phone they can only assist me on Monday. This is absolutely ridiculous as the *******s have my phone with my banking app and have access to everything while my service provider is unable to assist me. It is not the first bad experience with MTN and i am definetly changing my service provider</p>

0
Replies (13)
MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:24
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:24
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:24
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:24
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:24
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:24
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:25
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:25
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:25
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:25
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:25
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:25
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,

MTN South Africa
MTN South Africa's reply23 Mar 2017, 17:25
Official

Good Day,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the relevant department to possibly review the current Prepaid procedures.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng

Best regards,