MM
Michiel M
1 reviews | Active since Aug 2013
13 Nov 2015, 08:25
MTN sending me unsolicited SPAM
I keep getting the following SMS notifications from MTN <br> <br> \You are depleting data at out of bundle rates! Save by dialling *141*2999# to buy a data bundle or dial *141*2*13331# to buy a daily 100Mb bundle for only R12"<br> <br> I am on contract and have not depleted my data bundle. MTN is lying about this. I get about four of these messages a week.<br> I am unable to stop these notifications and there is no \""opt-out\"" option."""
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MTN South Africa's replyOfficial
15 Nov 2015, 22:52Hello krazong,
Thank you for sharing these concerns with us via the Hello Peter website.
Please accept our apologies for the unsolicited messages. We will assess the matter and resolve as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving.
Kind regards,
MTN SA
Thank you for sharing these concerns with us via the Hello Peter website.
Please accept our apologies for the unsolicited messages. We will assess the matter and resolve as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving.
Kind regards,
MTN SA
MTN South Africa's reply15 Nov 2015, 22:52
Official
Hello krazong,
Thank you for sharing these concerns with us via the Hello Peter website.
Please accept our apologies for the unsolicited messages. We will assess the matter and resolve as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving.
Kind regards,
MTN SA
Thank you for sharing these concerns with us via the Hello Peter website.
Please accept our apologies for the unsolicited messages. We will assess the matter and resolve as soon as possible.
Rest assured, it is not our intention to displease you. We look forward to improving.
Kind regards,
MTN SA