AC
Ashley C
1 reviews | Active since Jul 2011
21 Oct 2015, 11:09
MTN sending Bull**** spam to customers
Dear MTN<br> <br> I've just written this email and sent it to your email service:<br> <br> \Good Day<br> <br> Can you please explain to me "WHERE I HAVE RUN OUT OF DATA????\""<br> <br> Why does MTN continue to harass and spread false information to it's client base? I keep getting sms's telling me I have run out of data and must buy more from MTN. I also have other family members now coming to me to tell me this and I've told them to check their balances themselves"
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Replies (1)
MTN South Africa's replyOfficial
22 Oct 2015, 11:12Hello ashcro11,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your number to the marketing management team for urgent attention for them to remove your number from the sms list.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your number to the marketing management team for urgent attention for them to remove your number from the sms list.
Regards
Thabelo
REQ:***
MTN South Africa's reply22 Oct 2015, 11:12
Official
Hello ashcro11,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your number to the marketing management team for urgent attention for them to remove your number from the sms list.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
I have escalated your number to the marketing management team for urgent attention for them to remove your number from the sms list.
Regards
Thabelo
REQ:***