MTN sells wrong product and does not Reimburse.

Not even worth the single star.

MTN has seen this and the previous review but still has not made successful action. Meaning its okay to take money from citizens without providing service, its very unprofessional 7 Months down the line.

The lack of accountability is appauling! The Richards Bay Manager has also given me a runaround for a full month after the sales agent gave me one for 6 months and the initial wrong product sale! Being told the reimbursment is in your account but there is no proof when I ask to see this instead more stories.

The email trail is 30 emails long with no success with MTN agents, and the Manager does not respond to emails, its almost as though he does not want to be in any tangible addmission of the runaround from MTN at my expense.

So seems to me like there is no one above MTN because everyone i've come to speak with has not reimbursed my money.

Reimbursment at MTN takes 7 months probably more and at this rate doesn't even happen because why should they?!