CP
Cate P
1 reviews | Active since Aug 2012
20 May 2015, 09:30
MTN sells data with an expiry date - Immoral
MTN sells data with an expiry date. This is immoral and unacceptable. They are *****ing from their clients.
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Replies (1)
MTN South Africa's replyOfficial
25 May 2015, 16:38Hello Cate Pretorius,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating, but due to the nature of business there is depletion rules in place which mean that you have 60 days to use data, any promotional data may carry different depletion rules, please go to, https://goo.gl/qdkdOS , for more information regarding this.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating, but due to the nature of business there is depletion rules in place which mean that you have 60 days to use data, any promotional data may carry different depletion rules, please go to, https://goo.gl/qdkdOS , for more information regarding this.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
MTN South Africa's reply25 May 2015, 16:38
Official
Hello Cate Pretorius,
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating, but due to the nature of business there is depletion rules in place which mean that you have 60 days to use data, any promotional data may carry different depletion rules, please go to, https://goo.gl/qdkdOS , for more information regarding this.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***
Thank you for taking time to raise your concerns, please accept our apologies for the inconvenience this has caused.
I do understand that this can be frustrating, but due to the nature of business there is depletion rules in place which mean that you have 60 days to use data, any promotional data may carry different depletion rules, please go to, https://goo.gl/qdkdOS , for more information regarding this.
I hope the above is in order and would once again like to apologize for the inconvenience this has caused you.
Regards
Aadil
MTN Service Provider
REQ:***