MTN SELLS AND BILLS 400 MINUTES, 6.5GB ONLY DELIVERS 200 MINUTES 350MB

Last year December20th I wrote a review about MTN not providing the correct package we upgraded to even though we have been billed for that particular upgrade. To date only Lebo from MTN Oakfields has made some attempt to assist and keep me informed since then. However MTN HAS MADE NO ATTEMPT WHATSOEVER TO CORRECT THE ERROR THEY HAVE MADE WHEN LOADING OUR PACKAGE ONTO THEIR SYSTEM. NOT EVEN A PHONE CALL FROM MTN NOTHING. WHAT MAKES THINGS WORSE IS WE HAVE BEEN BILLED MORE PER UPGRADED PACKAGE THAN THE QUOTED AMOUNT WE AGREED ON. IT IS QUITE CLEAR THAT MTN HAS NO INTENTION OF CORRECTING THEIR ERROR AND AS LONG AS THEY RECEIVE THEIR PAYMENT THEY DON'Y CARE A **** ABOUT THEIR CUSTOMERS AND DELIVERING THE SERVICE THEY ARE BEING PAID FOR. I have considered holding our payment back until the error has been corrected but a prevoius experience with MTN they politely SUSPEND the service until you pay the account so holding payment back is not an option. BOTTOM LINE MTN CAN SELL YOU ONE PACKAGE BUT GIVE YOU ANOTHER LOWER PACKAGE BILL YOU FOR THE HIGHER ONE AND JUST WIPE THEIR BUTTS ON YOU WHEN YOU WANT THEM TO CORRECT THEIR OWN ERROR. THIS IS NOT ONLY ********* BULLY BUSINESS TACTICS BUT IN MY OPINION TOTALLY WRONG. THIS MUST BE CORRECTED AS A MATTER OF EXTREME URGENCY I WANT THE FACILITIES I AM PAYING FOR NOTHING MORE NOTHING LESS.