1 reviews | Active since Jun 2017
<p>I Recently decided to move to MTN and take out a contract. The deal I chose required the store to order stock, I was guaranteed a week maximum, of course they had an excuse when I went in, they guaranteed within the week, I phone and was promised at the end of the week I can come and collect, once again nothing, the staff makes no effort to rectify the situation after multiple visits to the shop as well as phone calls and could care less. It is by far the worst service I have experienced. Currently the situation is ongoing. Avoid.</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
@Official business reply:
Thank you for your response. Unfortunately I have researched other complaints and they indicated that they received similar responses for optics only and received no feedback or satisfaction afterwards, I hope this is not the case. I shall update my complaint reviews with regards to the progression of the matter based on duration and final level of satisfaction if any.
Regards
@Official business reply:
Thank you for your response. Unfortunately I have researched other complaints and they indicated that they received similar responses for optics only and received no feedback or satisfaction afterwards, I hope this is not the case. I shall update my complaint reviews with regards to the progression of the matter based on duration and final level of satisfaction if any.
Regards
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.