1 reviews | Active since Aug 2016
MTN schocking service - 8 months down the line ....!! :(
<p>I have posted on Hello Peter a few months ago about shocking service from MTN and guess what???? THey have now cut both my phones off as not ONE person at MTN will assist with my query. I have been with MTN since cell phones came out (yes I am that old)!! and never had 1 ounce of trouble with Nashua Mobile UNTIL mtn took them over. I upgraded one of my phones (my daughters) in Nov and asked "on recording" for a contract that was fixed and not 1 cent would come off extra to the monthly charge... what a joke! R4500 later for internet charges??? and still trying to resolve. Pillar to post 5 pages of people I have spoken to !! Now both phones cut off during the floods in Durban and couldn't get hold of my daughter who was alone in Umgeni street!! Nice one MTN - Never ever again. Can't even get ONE person in their legal to assist. </p>
I have been asking for this exact thing to be done since Jan 2016!!! Every time I call I get a new ref number but nothing ever gets resolved and no one gets back to me?? Isn't 7 months long enough? Now my 2 x phones are cut ! Really bad service..
I have been asking for this exact thing to be done since Jan 2016!!! Every time I call I get a new ref number but nothing ever gets resolved and no one gets back to me?? Isn't 7 months long enough? Now my 2 x phones are cut ! Really bad service..