KP
Kim P
1 reviews | Active since Sept 2014
26 Jun 2018, 10:55
MTN ****S
This is just a warning to fellow MTN users. We went to upgrade a contract at MTN Liberty Mall, they could not upgrade us until changes were made on our pay slips. We then later got a phone call from "MTN" saying that the upgrade could now be done. They spoke about the contract we were looking at in the shop and went through all the details that they have on their system. Later to find out it was not MTN and was actually a ****.
We believe MTN Liberty Mall has an inside source that gives out personal information. Please be aware of ****s from this store. they now have all my personal and banking information that has been given out to a ***********.
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MTN South Africa's replyOfficial
26 Jun 2018, 11:27Good day Kim,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you may report your ***** complaint by contacting our ***** department on ***.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply26 Jun 2018, 11:27
Official
Good day Kim,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that you may report your ***** complaint by contacting our ***** department on ***.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,