MTN ******** Me

Hello,

To start with, you do not even deserve the stars I clicked as I believe your service socks.

I am so disappointed with MTN South Africa, I have been a loyal client since 2005 if I'm not mistaken. In February MTN deducted an amount of R3300+ from my account, out of shock I reversed the debit order.

Upon investigation they advised me that the deduction was as a result of my contract which was upgraded later. This was never explained to me. Out of this, I paid R2400 at their store in East London trying to normalize my account. With the R2400 paid, come month end, MTN deducted the full amount once more.

I contacted MTN to seek reimbur*****t, one of their agents advised me to reverse the debit order where possible as their process takes very long to clear, she begged me to pay the outstanding amount of R1200 which I paid through EFT. During the month of March, I called MTN to see if my account was normal, the lady on the other side assured me that all was well and that only an amount of R900+ which is what I owe them monthly would be deducted. Again on 01 April MTN deducted the R1200 which I paid in the month of March. I again reversed this, this time seeking audience from MTN as I felt ****med and this was damaging my credit worthiness.

I am deeply disappointed of MTN that cannot rectify theri problems and choose to victimize me as their client. I want this publicized so that other clients can be made aware of this **** called MTN.