sA
shane A
1 reviews | Active since Dec 2015
14 Dec 2015, 05:53
mtn ******** customers
I was told my account was arrears, so i paid extra to bring account up to date. Only to find that my account was never in arrears in the first place. I have been to mtn customer care and been promised a refund within 7 days. Well i seven ref no's, and empty promises from this giant.<br> <br> How will i survive this xmas.<br>
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MTN South Africa's replyOfficial
18 Dec 2015, 11:43Hello shanowano44,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the refund was done already into your bank account on the 15-12-2015.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the refund was done already into your bank account on the 15-12-2015.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply18 Dec 2015, 11:43
Official
Hello shanowano44,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the refund was done already into your bank account on the 15-12-2015.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the refund was done already into your bank account on the 15-12-2015.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Nompumelelo
REQ:***
Best regards,