1 reviews | Active since Aug 2020
MTN ********
I took a phone on a 24 months contract at MTN in August 2018, This year August was suppose to be my last month, but I was billed September. I called and made an a enquiry I was told that I had a put an insurance on my phone so that’s why I was billed again for that month. October another debit order went off, I called again I was told it was a service fee from the time I made a call to enquirer (BS). I then decided to stop the debit order from my banking app, just Incase they bill me again this month. This morning, I received an sms from MTN saying that my debit will now be cash, since I blocked them from debiting. When I call the customer line, I do not get any assistance at all. I am really not pleased with this, and I don’t know what to do any more. MTN has been such a let down. Don’t think I’ll ever recommend it to anyone anymore.
